Leadership
Academy
Developing Talent
This course is designed for anyone interested in gaining deeper self-awareness and understanding others. It helps participants boost their confidence, build meaningful relationships across the organisation, and develop a clearer understanding of each department’s role and overall impact.
Key Features
Blend of Theory & Practice:
- Learn the foundational principles of people skills and apply them in real-world scenarios through hands-on activities.
- This balanced approach ensures that participants not only learn the theory but also develop the practical skills needed to apply it effectively in their day-to-day roles.
Topics Covered
- Personal and Professional Development motivation and leadership styles
- Communication skills and emotional intelligence
- Team development, delegation and onboarding
- Problem solving, quality and continuous improvement
- Training available and the impact of learning and development
Course Expectation
- Pre coursework
- Mini tasks and reflection between sessions
- Discussion on learning highlights
“Gained more confidence within my job role”
“I feel like I am more influential and trusted”
“I have learnt to listen more and show more empathy”
“Communication has improved through the team which has improved morale and peoples understanding of what is expected”
“Meeting new people – learning from their experiences and how they dealt with situations (or how not to)”
“Have applied team roles into delegating tasks and in training/ teaching staff new jobs/ tasks that I think benefit the store and the individual”
“Emotional intelligence has helped when listening to team members problems”
The Coaching
Development
Programme
Coaching is a form of development designed to unlock an employee’s potential. Each session is bespoke to the employee and designed around the individual being coached – sessions can be monthly, every 6 weeks or quarterly depending on requirements.
Coaching is a development process, where a qualified coach helps an individual improve their performance to achieve goals and make positive changes, Can be used to enhance relationships, develop confidence, presentations skills, helps with career development, transitions, job satisfaction, wellbeing and personal growth.
“The advice that Claire provided has enabled me to pass many obstacles that I thought I could never overcome”.
“I can’t emphasise enough the invaluable impact of coaching on my personal and professional growth”.
“Claire has encouraged me to view area as weakness as opportunities for growth, a mindset I had never employed before”.
“I would highly recommend anybody that needs the extra support and coaching to Claie as she has made as significant impact on me, and I wouldn’t be in the position I am in today without her help”