Privacy policy

James Hall & Co. Ltd. respects the privacy of every individual to visit this website, and is committed to ensuring that your personal information is used properly and is stored securely. This Privacy Policy explains how we collect and use your personal information.

All personal information given to us through this site will only be held and stored in accordance with this policy and the Data Protection Act 1998. James Hall & Co. the data controller for the purposes of this Act. We will not collect any personal information about you, except where it is specifically and knowingly provided by you.

Links from this site may take users to external websites not covered by our Privacy Policy. We recommend that you check their privacy policies yourself before submitting any personal information. James Hall & Co. not responsible for the content, function or information collection policies of these external websites.

By entering your details in the fields requested and sending us the form, you are consenting to the collection of your information by James Hall & Co. accordance with this Privacy Policy.

Collection of your personal information

When you visit or register on or contact us via the website or you request information from the website, you may be asked to provide information about yourself. You may also provide personal information to us when you contact us by email, telephone or letter. When you provide personal information to us, we will treat that information in accordance with this Privacy Policy.

Use and storage of your personal information

We will use personal information provided by you for the following purposes:

  • to process and respond to requests, submissions and enquiries received from you.
  • to send you information on our company by email, telephone or other means of communication.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Sharing of your personal information

James Hall & Co. Ltd. does not sell, rent or loan any personal information submitted by visitors to our site to any third parties. However, James Hall & Co. Ltd.may share your personal information in any manner with other companies in the James Hall group (our subsidiaries, our holding company and its subsidiaries as defined in s1159 Companies Act 2006) and other regional distribution companies, being Appleby Westward Group Limited (Company Number 01791158), A F Blakemore and Son Limited (Company Number 00391135), Henderson Wholesale Limited (Company Number NI 68) and CJ Lang & Son Limited (Company Number SCO17664) and may also share your personal information with third parties in the following ways:

  • We will release your personal information when we are required to do so for legal or regulatory purposes or as part of legal proceedings.
  • We may give information we hold about you to third parties as part of the process of selling one or more of our businesses.

Use of Cookies and Web Beacons

A cookie is a piece of information that is held on the hard drive of your computer which records how you have used a website. Cookies allow website operators to accumulate useful information, such as whether the computer (and sometimes its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

We use cookies to monitor how people use our website including estimating audience size and patterns of use in order to help us to provide you with a better service. Cookies make it easier for you to log on and use the website during future visits. They also allow us to personalise the content of the website for you by storing information about your preferences.

If you do not want cookies downloaded onto your machine, you can disable them by changing the settings on your browser. However, you may not be able to use some of the features on our website without cookies. For information about how to disable cookies please visit this site: Please note that clicking on this link will take you to a website which is not under the control of James Hall & Co. Ltd. and we are therefore not responsible for the content of this site.

What are web beacons and how do we use them?

Some of the pages on our website and e-mail newsletters may contain electronic images called web beacons, sometimes known as one pixel GIFs, clear GIFs or pixel tags. On websites, these allow us to count visitors who have viewed our pages. In e-mail newsletters they allow us to count how many subscribers have read them. Web beacons allow us to develop statistical information about the activities and features that most interest our consumers for the purpose of providing more personalised content. They are not used to access personally identifiable information without your consent.


We may update this Privacy Policy from time to time. Please ensure that you check this page regularly for updates. This page was last updated in September 2014.

Access to your personal information

You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. We will ask for confirmation of identity before we disclose any personal information and may charge a £10 administration fee to process the request. Please address requests to Marketing Department, James Hall & Co. Ltd., Bowland View, Preston, PR2 5QT.

Please address any questions, comments or requests regarding this privacy policy to Marketing Manager, James Hall & Co. Ltd., Bowland View, Preston, PR2 5QT.

James Hall & Co. a company registered in England and Wales with company number 01022295 with its registered office at Hoghton Chambers, Hoghton Street, Southport, Merseyside, PR9 0TB.