Independent SPAR retailer, Sophie Towers, has won a prestigious national retail award for her store in Burnley, SPAR Hillingdon.

Recognised as no #1 in the UK, Sophie won the ‘Responsible Retailing’ category in the prestigious Independent Achievers Award (IAA), which recognises the top 100 independent retailers in the UK.

Sophie said: “I am absolutely thrilled to have won this award! To be announced as the top independent responsible retailer in the UK is just fantastic and something that I am incredibly proud to have achieved.

“As an independent retailer, I feel that responsible retailing goes further than just making sure you have the right products on the shelves. Alongside all of the regulations we have to adhere to, I believe we also have a responsibility to ensure that customers feel happy and safe within our stores. 

Sustainability is also a key part of the ‘Responsible Retailing’ award, and the judges were impressed with Sophie’s work to reduce her overall carbon footprint.

“As a retailer, I am very aware of sustainability and food waste. I have been working to reduce waste as much as possible and have been doing a lot of work to monitor and record stock levels so we can prevent waste from occurring.”

This is not the first time that Sophie has been recognised for a prestigious retail award. In 2014, she was awarded ‘Service in the Community’ by the Independent Achievers Academy (IAA), also shortlisted in the ‘Retail Innovation’ category. 

“My staff play a key part in ensuring that customers receive the right kind of support and I would like to say a big thank you to them. It is a real honour to receive this award. ”